Kids App Privacy Policy
Effective from: 22/10/2024
1. Introduction
Welcome to Kids App(Epanova), a platform designed to help parents discover and book exciting events for their
children. At
Kids App, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how
we
collect, use, share, and protect your personal information when you use our app.
2. Information We Collect
To provide the best experience for you and your family, Kids App collects the following types of information:
- a. Account Information: When you create an account on Kids App, we collect your name,
email
address, and password to set up and secure your account.
- b. Event Information: We collect details about the events you browse, bookmark, book,
or
review, including location, date, and event type.
- c. Payment Information: When confirming event bookings, we collect payment details
(such as
credit card information) to process transactions securely. Payment data is stored and handled by
third-party
payment processors.
- d. Location Data: If you allow location services, we collect your device's location to
recommend nearby events or enhance location-based features.
3. How We Use Your Information
We use your information to deliver the best experience possible:
- a. Event Recommendations: We use your preferences, event history, and location data to
suggest relevant events tailored to your interests.
- b. Booking Management: We help you track, manage, and edit your event bookings. You can
cancel bookings within the terms specified by event organizers.
- c. Secure Payments: We process payments through encrypted transactions to ensure the
security of your personal and financial information.
- d. Communication and Support: We may send you important updates, booking confirmations,
reminders, and event suggestions. You may also receive promotional materials related to Kids App.
4. Sharing Your Information
We value your privacy and only share your information when necessary:
- a. Event Organizers: When you book an event, relevant information such as your name and
booking details may be shared with event organizers to confirm your attendance.
- b. Third-Party Services: We may use third-party services (e.g., payment processors,
customer support tools) to provide you with a seamless experience. These third parties have access to
your
information only as necessary and in line with their privacy policies.
- c. Public Reviews: If you submit a review for an event, your username and review
content
will be visible to other users on Kids App.
5. Your Choices and Controls
Kids App gives you full control over your data:
- a. Account Settings: You can update your profile, review preferences, and manage
privacy
settings within the app.
- b. Notification Preferences: You can choose the types of notifications and promotional
messages you want to receive in your notification settings.
- c. Access and Deletion Requests: You can request access to the personal information we
hold
about you or request the deletion of your data by contacting our support team (details below).
6. Security Measures
We take data security seriously and have implemented industry-standard measures to protect your information
from
unauthorized access, disclosure, or misuse. Our app uses encryption and secure authentication methods to
keep
your personal data safe.
7. Children's Privacy
Kids App is designed for parents and guardians. We do not knowingly collect personal information from
children
under the age of 13. If we discover that we have inadvertently collected such information, we will delete it
immediately. If you believe we have collected information from a child under 13, please contact us to
resolve
the issue.
8. Changes to the Privacy Policy
Kids App may update this Privacy Policy to reflect changes in our practices or services. When we make
updates, we
will notify you within the app or via email. Please review this policy periodically for any changes.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
https://netrosystems.com/contact-us
10. Account Deletion
If you wish to delete your Kids App account, you can request deletion by sending an email to
support@netrosystems.com. Alternatively, you may approach us
directly through our website:
netrosystems.com. Upon receiving your request, we
will process the
deletion in accordance
with
our data retention policies and applicable laws.