Eventus Privacy Policy
Effective from: 23/02/2025
1. Introduction
Welcome to Eventus, your go-to platform for discovering, organizing, and managing events. At Eventus, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our app.
2. Information We Collect
To provide you with comprehensive event management services, Eventus collects the following types of information:
- a. Account Information: Name, email address, phone number, and password when you create an account.
- b. Profile Information: Optional profile picture, preferences, and interests.
- c. Event Information: Details about events you create, attend, or show interest in, including event location, date, time, and type.
- d. Device Information: Device type, operating system, and unique device identifiers.
- e. Location Data: With your permission, we collect location data to show relevant events in your area.
3. Payment Information and Processing
Eventus uses secure third-party payment solutions to process all financial transactions:
- a. Payment Processing: We partner with industry-leading payment processors to handle all payment transactions securely.
- b. Data Security: We never store your complete credit card information on our servers. All payment data is encrypted and processed directly through our payment partners' secure systems.
- c. Transaction Information: We maintain records of your transaction history, including purchase amounts, dates, and event details, but not your full payment information.
- d. Refund Processing: Any refunds are processed through the original payment method used for the purchase, in accordance with our refund policy.
4. How We Use Your Information
We use your information to:
- a. Personalize Experience: Customize event recommendations based on your interests and past activities.
- b. Process Transactions: Handle bookings, tickets, and payments securely.
- c. Communication: Send booking confirmations, event updates, and relevant notifications.
- d. Improve Services: Analyze usage patterns to enhance our app's features and performance.
5. Information Sharing
We share information only when necessary:
- a. Event Organizers: Relevant booking details with event hosts/organizers.
- b. Service Providers: With third-party services that help us operate (payment processors, cloud services, analytics).
- c. Legal Requirements: When required by law or to protect our rights.
6. Your Privacy Controls
You have control over your data:
- a. Account Settings: Manage your profile and privacy preferences.
- b. Communication Preferences: Control what notifications you receive.
- c. Data Access: Request a copy of your personal data.
- d. Data Deletion: Request account deletion and data removal.
7. Data Security
We implement robust security measures including encryption, secure socket layer technology (SSL), and regular security assessments to protect your information.
8. Children's Privacy
Eventus is not intended for users under 18 years of age. We do not knowingly collect information from children under 18.
9. Policy Updates
We may update this policy periodically. We will notify you of any material changes through the app or via email.
10. Account Deletion
To delete your Eventus account:
11. Contact Us
For any privacy-related questions or concerns, please contact us at:
Email: contact@netrosystems.com