At Travelo, we value your privacy and are committed
to protecting your personal information. This Privacy Policy explains
how we collect, use, and safeguard your data when you use our app,
including its features such as location-based recommendations for places,
hotels and restaurants, favorites functionality, and user accounts.
If you have any questions, please contact us at
support@netrosystems.com.
1. Information We Collect
1.1 Personal Information
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Account Information: When you sign up, we collect
your name, email address, and create a unique user ID for your account.
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Location Data: With your permission, we collect your precise
location data to provide recommendations for nearby places, hotels, and restaurants.
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User Preferences: Information about your favorite places, hotels,
and restaurants that you save within the app.
1.2 Usage Data
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App Usage: Data about how you use the app, such as
the features you access, search queries, and interaction with recommendations.
2. How We Use Your Information
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Location-Based Services: We use your location data to suggest
nearby places, hotels, and restaurants relevant to you.
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Personalization: We use your favorites and preferences to
customize your experience and provide more relevant recommendations.
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Account Management: To create and manage your user account,
authenticate you when you log in, and maintain your favorite places.
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App Improvement: To analyze usage patterns and improve our
app's functionality and user experience.
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Customer Support: To respond to your inquiries, provide assistance,
and process account deletion requests.
3. How We Protect Your Information
We take your privacy seriously and do not share your personal information with third parties.
All your data is stored securely and is only used to provide you with the services offered by the Travelo app.
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Legal Requirements: We may disclose your information only if required to comply with
applicable laws, regulations, legal processes, or enforceable governmental requests.
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Business Transfers: In the event of a merger, acquisition, or sale
of assets, your data may be transferred as part of the business transaction.
4. Your Choices and Rights
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Location Settings: You can enable or disable location services for
Travelo at any time through your device settings. Please note that disabling location
services will limit our ability to provide location-based recommendations.
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Account Deletion: You can request deletion of your account and personal
data by sending an email to support@netrosystems.com. We will process your
request within 30 days.
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Favorites Management: You can add or remove favorites at any time
through the app's interface.
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Data Access and Correction: You have the right to access, correct,
or update your personal information at any time through the app settings or by
contacting us.
5. Data Storage and Security
We implement appropriate technical and organizational measures to protect your
personal information against unauthorized or unlawful processing, accidental loss,
destruction, or damage. However, no method of transmission over the internet or
electronic storage is 100% secure, and we cannot guarantee absolute security.
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Data Retention: We retain your personal information for as long
as necessary to fulfill the purposes outlined in this Privacy Policy, unless a
longer retention period is required or permitted by law.
6. Third-Party Services
Our app may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of these third parties.
We encourage you to review the privacy policies of any third-party services you interact with.
7. Children's Privacy
Travelo is not intended for use by children under the age of 13. We do not knowingly
collect personal information from children under 13. If you believe we have collected
information from a child under 13, please contact us immediately at
support@netrosystems.com.
8. International Data Transfers
Your information may be transferred to, and processed in, countries other than the
country in which you reside. These countries may have data protection laws that differ
from those in your country. By using our app, you consent to the transfer of your
information to these countries.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or
for other operational, legal, or regulatory reasons. We will notify you of any material
changes through the app or via email. Your continued use of the app after such notifications
constitutes your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our
data practices, please contact us at:
Email: support@netrosystems.com